Privacy Policy

1. Data Controller

The data controller responsible for your personal information is KONDOR Finance, contactable at kondor@kondorfinance.com. Any questions or requests relating to this policy should be directed to that address.

2. Information We Collect

When using our website, you may provide personal information such as your name, email address or other contact details. This information is collected through:

• Account registration and login
• Purchase processes (handled via Stripe, our payment processor)
• Contact and support requests
• Newsletter and promotional email subscriptions
• Mentorship information requests

We also collect technical data such as IP address, browser type and pages visited through standard server logs and cookies.

3. How We Use Your Information

Your personal data is used solely for legitimate business purposes, including:

• Processing and fulfilling your purchases and delivering digital products
• Managing active subscriptions and processing automatic annual renewals
• Sending subscription notifications (confirmations, renewals, cancellations)
• Account management and customer support
• Sending transactional emails (order confirmations, product delivery)
• Sending promotional emails if you have subscribed — you may unsubscribe at any time
• Improving our website and services
• Complying with legal obligations

4. Payment Processing & Subscriptions

Payments are processed securely by Stripe, a third-party payment provider. We do not store or have access to your card details at any point. Stripe processes your payment data in accordance with their own Privacy Policy.

For subscription purchases, Stripe stores your payment method and billing information in order to process automatic annual renewals. This data is held and managed exclusively by Stripe. We receive from Stripe only the information necessary to confirm payment status, manage your subscription and send transactional emails — specifically your email address, the product purchased, the subscription status and the amount charged.

You may cancel your subscription at any time by contacting us at kondor@kondorfinance.com. Upon cancellation, Stripe will no longer charge your payment method and will handle the deletion of stored billing data in accordance with their data retention policy.

5. Data Sharing and Third Parties

We do not sell, rent or share your personal information with third parties for marketing purposes. Data may be shared only where:

• Required by law or to comply with a legal obligation
• Necessary to provide our services (e.g. Stripe for payment processing)
• You have given explicit consent

6. Your Rights (GDPR)

If you are located in the European Union, you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your personal data
• Right to portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests or for direct marketing
• Right to restrict processing — request that we limit how we use your data

To exercise any of these rights, contact us at kondor@kondorfinance.com. We will respond within 30 days.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

If you request account deletion, we will remove your personal data within a reasonable timeframe, except where retention is required to resolve disputes, enforce agreements or comply with legal obligations.

8. Cookie Policy

Our website uses cookies and similar technologies to improve functionality and enhance user experience. Cookies may be session-based (deleted when you close your browser) or persistent (stored to remember your preferences across visits).

You may disable cookies through your browser settings. Please note that doing so may limit access to certain features of our website and services.

9. International Data Transfers

Some of our third-party service providers (including Stripe) may process your data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Data Security

We apply reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or disclosure. However, no method of transmission over the internet is 100% secure.

11. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be effective immediately upon publication on this page. Continued use of our website after changes are published constitutes acceptance of the updated policy.

12. Contact

For any questions, requests or complaints regarding this Privacy Policy, please contact us at: kondor@kondorfinance.com